LIHEAP is our Fuel Assistance Module that tracks intakes, client and vendor notifications, certifications, payments to vendors and funding source reporting.
In 1974 CAPTAIN was the first LIHEAP system in the country to handle the energy crisis at that time.
Our Fuel Assistance Module is a robust and comprehensive module to handle all the end user and administrative functions of running and overseeing the program. From tracking intakes, client and vendor notifications, certification, payments to vendors and funding source reporting.
(Director of Community Services)
CAP Systems, Inc.™ has developed an excellent software product for our energy program. Brian Cayer works directly with our entire network to customize the software with all our state specific needs. Each year he enhances his product with updates that improves the process flow. Brian works with each agency to customize and design the program to meet every agency’s individual needs and to give us the reports that we need with the accuracy needed to satisfy our funders.
CAP Systems, Inc.™ also has an excellent customer care team, with years of knowledge of the system and our programs. Brian and his team work tirelessly with us to make sure we get all the information, in the way we need it, and the reports out exactly the way we want them.
The entire CAPs team is responsive to the needs of our agency and work with us to put out a product that works best for our agency.