CAPTAIN® Changes What You Pay Attention To
Intuitive, Powerful, Affordable

Our promised customer value starts with a great experience in the awareness stage, stays a priority through the purchasing process, and continues into your post-purchase experience.

We are immersed in our customer community because we know it unlocks the true value of our system every day. Activities in which our teams engage are centered around the needs and feedback of our global customer community.

Close customer relationships are how we differentiate ourselves. We understand you need data you can rely on. It is our responsibility to ensure you get there as quickly, and simply, as possible. You’ll know we are vested in your success because we will be the beacon that leads the way.

Where We Lead The Way

OnBoarding

We lead the way on day one to ensure that new users and system administrators acquire the necessary knowledge, skills, and behaviors to successfully integrate CAPTAIN® into agency daily operations.

Custom Design

We design your system with your input. You need to be confident that you can stockpile data that will emerge relevant the moment you need it.

ROMA Next Gen Ready

Our team is immersed in the NASCSP ROMA Next Gen initiative. We are out in front to ensure that our customer community has everything they need. ROMA or ROMA NG. – the system is ready.

Customer Community

We know the true value of our system is unlocked every day throughout our network of customers. We listen, and our features reflect that. One customer idea has the potential to be the next new feature that everyone can benefit from.

Enterprise System

All the tools necessary to assess, plan, implement, coordinate, monitor, and evaluate the options and services in one system. Demonstrate your clients are on a path to self-sufficiency through evidence-based case management.

Training & User Groups

It isn’t enough to have a great system. Your user network needs to know how to use it. Collective user groups empower bigger impact wherever it lands. We help identify super users and even participate in user group activities with you.

Feel Free To Communicate With Us

We are here to provide you with more information,
answer any question you may have, and create an effective solution for your instructional needs.

Contact Us

Our Services

We recognize a Business Management Platform needs to be flexible for the customers. And, that’s a challenge we readily embrace.
CAP Systems, Inc. ™, with our variety of services, has the expertise to get you on your way.

Case Management

  • ROMA Next Gen Ready
  • Common Intake
  • Pre-Assessment
  • Program Enrollment
  • Service Integration Matrix
  • Image Upload
  • Enterprise Reporting
Learn More

Emergency Services

  • Budget Controls
  • Benefit Administration
  • Vendor Payment Process
  • Invoice Approval
  • Electronic Invoice Data Feed
  • EMS Module Reporting
Learn More

Head Start

  • Manage Enrollment and Attendance
  • Tracking and Monitoring
  • Enrollment
  • Attendance & CACFP Meal Reimbursement
  • PIR
  • Module Reporting
Learn More

LIHEAP

  • Incomplete Intake Tracking
  • Benefit Determination
  • Vendor Payment and Check Processing
  • Client and Vendor Notification
  • Enterprise Reporting
Learn More

“At CAP Systems, Inc.™, it is our mission to provide enterprise client data management software and solutions that are second to none. Our 40 years of building systems of this nature has yielded the system of today, which is a proven product with significant depth and robust functionality. No human service program is too small as we will work to design a solution that fits a customer’s particular needs. Our work with the bigger human services agencies is proven over many years of service to state and county human service programs.”

Brian Cayer

CEO , CapSytems

The CAPTAIN® Information System has enabled our organization to better utilize existing resources and manage the vast amount of information needed to process and achieve results. The System has placed us on the cutting edge of technology, the results of which have been recognized by Massachusetts state government and the human services community.

Robert Repucci

Executive Director, CAPIC, Inc

We had our Department of Commerce Monitor here all afternoon. Veronica and I spent some time showing the monitor the system and she is very excited about what she saw!

Lora G.

Planner/Executive Assistant, Washita Valley Community Action Council

Latest News

Command Any Story...

During the Community Partnership Annual Convention (last week) I found myself engaging in conversations that community action agencies must command any story. I also had many conv...

Read more

Staying connected with ou...

From the President’s Desk – One part of my day that I truly enjoy is staying connected with our customer community. Whether it is jumping in and working on a support ticket, atten...

Read more

I was totally wrong about...

Let me start my story by saying my name is Donna Pound and I am the Community Programs Director for Big Five Community Services, Inc. in Durant, OK. I have been with Community Act...

Read more